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University Cards

The University Card Office has a policy of charging for lost cards. Staff and students who lose their University card are charged a £10 flat rate replacement fee to cover the additional cost involved in issuing lost cards. This charge applies to any status card across the University.

If you lose your card, please email the College Office who will inform the University Card Office. Payment for lost cards needs to be made by the card holder through the Oxford On-line Store. On receipt of payment, the Card Office will send a replacement card to the College Office for collection. It takes approximately two days for new cards to arrive and we will send  an email to let you know when your new card has arrived. Once a card is reported as lost, the barcode will be stopped and changed. Should the original card be found, it will no longer be useable. More details can be found on the University Card FAQ page. 

Any card that needs to be renewed or replaced due to faults or other inadvertent damage, or to change of personal circumstances, will not incur the replacement fee. Cardholders who provide evidence that their card has been stolen will not be required to pay for a replacement card either. Find out what to do if your card is stolen.

If your card has been lost, your card number will change. You will need to take your new card to the Finance Office (Bursary Room 23) and to the College Librarian so that your details can be updated on the relevant systems.

Contact details

St John's College
St. Giles, Oxford OX1 3JP
Work Tel: 01865 277300
Fax: 01865 277435
University of Oxford